Speaking tube open
Contact the workshop
Questions about your coin ledger, a machine that refuses to start, a privacy request, or something we have got wrong — this is the place.
Send us a message
We read everything and reply within two working days.
Direct
General enquiries
[email protected]Registered office
AUREL FLAMMES35 rue Madame de Sévigné, 56100 Lorient, France
SIREN 922 019 500 · VAT FR13922019500
Registered in France
Before you write
- We hold no money. There are no deposits, refunds, withdrawals or payments to dispute — coins are virtual and free.
- Machine will not load? Try disabling an ad blocker or strict tracking protection, then reload the page.
- Need support with gambling? Our Responsible Gaming page lists free, confidential help lines — they will help you far faster than we can.
- Account deletion? Ask here and we will remove your ledger and personal data.